Yahoo! Mail

Product Demo

Yahoo! Mail Tour

What We Did

  • Information Architecture
  • Copy editing
  • Voice Over
  • Flash Animation
  • Flash Player
  • Graphic design

Flickerbox was tasked with the concepting, creative development, scriptwriting, user interface design, graphic design, animation, talent search and coordination, and programming of a new online Yahoo! Mail Tour. The primary goal of the tour was to increase activation, usage and retention of Yahoo! Mail by new and existing users. A secondary goal of the tour was to increase adoption of Yahoo! Mail by prospective users.

Using Macromedia Flash viewable to users as a cross-platform file played in a web browser, we produced a detailed repository for questions and solutions regarding Yahoo! Mail, focused on providing the viewer with a comprehensive overview of the product's benefits and features, in order to:

  • Reduce attrition/abandonment rates by increasing awareness of the product's benefits and features
  • Give the viewer some control over the viewing experience thereby enabling the viewer to become an active participant

Related Projects

Yahoo! Broadband Tour Introduction

Yahoo! Fantasy Sports Tour

Yahoo! Go

Yahoo! Messenger Tour

Yahoo! Hotjobs Tour

Yahoo! Music JukeBox Tour

Yahoo! AT&T Subscriber Tour

Yahoo! BT Subscriber Tour

Yahoo! Rogers Subscriber Tour